Welcome to greenlifecleaningservices.co.nz (the “Website”), operated by Green Life Cleaning Services Ltd. (“we”, “our”, “us”). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our Website or engaging our services.
1. Acceptance of Terms
By using our Website and services, you confirm that you are at least 18 years old, or have the consent of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.
2. Services Provided
Green Life Cleaning Services Ltd. offers professional cleaning services including, but not limited to, residential cleaning, commercial cleaning, deep cleaning, and other related services as advertised on our Website.
We reserve the right to modify, discontinue, or update our services at any time without prior notice.
3. Quotations and Bookings
- All service quotations provided via email, phone, or our Website are estimates only and may be subject to change after an on-site inspection or further discussion.
- Bookings are confirmed only upon written confirmation from us and/or payment of any required deposit.
- You are responsible for providing accurate information when requesting a quote or booking.
4. Pricing and Payment
- All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.
- Payment is required either in full upon completion of the service or as agreed in advance.
- We accept payment via cash, bank transfer, or other methods as specified.
- Late payments may incur additional charges.
5. Cancellations and Rescheduling
- We require at least 24 hours’ notice for cancellations or rescheduling.
- Cancellations made with less than 24 hours’ notice may incur a cancellation fee of up to 50% of the booked service amount.
- We reserve the right to cancel or reschedule services due to unforeseen circumstances, including severe weather, staff illness, or safety concerns.
6. Client Responsibilities
To enable us to perform our services efficiently and safely, clients must:
- Provide clear and safe access to the premises.
- Inform us of any hazards, delicate items, or special cleaning requirements in advance.
- Secure pets and personal belongings before the cleaning begins.
7. Liability
- We take reasonable care in delivering our services, but we are not liable for any indirect, incidental, or consequential damages.
- Any damages or issues must be reported to us within 24 hours of service completion.
- Our liability for any damage caused by our staff will be limited to the cost of repair or replacement.
8. Intellectual Property
All content on this Website, including text, images, logos, and designs, is the property of Green Life Cleaning Services Ltd. and is protected by copyright laws.
You may not reproduce, distribute, or use any content without our prior written permission.
9. Privacy
Your personal information will be collected and used in accordance with our Privacy Policy. By using our Website and services, you consent to such collection and use.
10. Third-Party Links
Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of these external sites.
11. Amendments
We may update these Terms and Conditions at any time without prior notice. The latest version will be posted on this page with the updated date.
12. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.
Contact Us
For questions about these Terms and Conditions, please contact us at:
Green Life Cleaning Services Ltd.
📍 Auckland, New Zealand
📧 Email: lifegreenservice@gmail.com
🌐 https://greenlifecleaningservices.co.nz/